Grievance for Parents and Guardians and Children

Grievance for Parents and Guardians and Children
The YMCA of the Virginia Peninsulas believes children and parents/guardians have valuable thoughts and insights to share regarding our operations. Accordingly, the YMCA of the Virginia Peninsulas encourages children and parents/guardians to share opinions, suggestions, concerns, questions and/or grievances about our policies, personnel, and/or other matters impacting the organization.

When you have opinions, suggestions, concerns, and/or questions, the best person to initially approach is the Program Director. They are well-equipped to handle a wide range of issues. However, if your concerns are about the Program Director or if you feel your matter was not fully addressed, you can escalate your concerns to the next level of management or directly to Program Executive/Center Executive.

To remedy concerns that appear to have been ignored or unresolved after initial reporting, utilize this formal grievance procedure. This procedure provides for a timely, thorough and objective investigation of the following concerns:

• Inappropriate Behavior by Employees/Volunteers;
• Inappropriate Behavior by Consumers;
• Retaliation; and/or;
• Whistleblower complaints.

We encourage you to voice your concerns, especially if they can be easily and quickly resolved. For more serious issues, a written complaint is required to initiate the formal grievance process. This ensures that your concerns are properly documented and can be thoroughly investigated.

MonthDayYear
Your Name

First NameLast Name
Email
example@example.com
Phone Number
Please enter a valid phone number.
Home Address

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Preferred Method to be contacted

PhoneEmail

Details of Event
Center Event occurred in:
Program
Date(s) and Time(s) event occurred
Individual(s) involved (if applicable)
Witnesses (if applicable)
Summary of the conduct meriting the grievance
Please provide detailed information. Include the behavior complained of and/or the alleged policy or legal violation. If there are different dates and times, please note them in the summary.
Please provide relevant documentation here

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THANK YOU

FOR CONTACTING US ABOUT YOUR CONCERNS. SOME ONE WILL BE CONTACTING YOU SOON.
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Grievance for Parents and Guardians and Children

To remedy concerns that appear to have been ignored or unresolved after initial reporting, utilize this formal grievance procedure. This procedure provides for a timely, thorough and objective investigation of the following concerns:

Details of Event

THANK YOU